ZM Distribution

I received my order after 3 weeks understand shipping delays. On the order no where was there anything that said refurbished. My N600 WIFI Cable Modem Router came in a carboard box with no identification of any kind. There was a quick start manual inside. I have spent 2 days and several hours on hold waiting for tech support to help me as the WiFi was not connecting and the tech support would disconnect as they are in India. Also informed it was refurbish so there was a 90 day warranty is all. Cannot contact seller as phone does not ring. Boy did I get scamed now I have to start over again. I rate my experience at a -3 stars.

Do not! I repeat do not buy anything from this third party or walmart. i bought a wifi mesh and it came to me used and it was never stated. the product didnt work as it should so i returned it and received a refund. BUT New Day said that i did no return the item so Walmart ended up charging me again for the product. I tried to call both parties and email them with no success. No product, no refund, i loss out $278 dollars. DO NOT buy anything from this so call company or Walmart because they will not help you out at all.

It’s called bait and switch. Good advertised price for a new ac 1900 router and I got a ac 2600, not once but twice. It comes in plain brown box, they call it frustration free packaging. It’s really a refurbished item. Now I’m going to order for the third time.

Very bad customer service. Sent a used router when we paid for a new one and not ready to take it back. They take ages to respond. First they kept asking for more details on what was wrong, then asked for pictures of the product. I sent all that. Then they said contact walmart we cant do anything. Then once 30 days were over from date of product delivery due to their own delays they come back and say we cant so anything after 30 days!!! How absurd. DO NOT BUY FROM THEM

I ordered a present for my granddaughter on Dec 9 Never received her gift!! She was so sad! this company needs to be closed down. I will never order from Walmart again!!!!!!!!!

Another unhappy customer, for all the reasons listed by others. I'll call Wal-Mart and cancel my order and let them know what I think of New Day Dist. Who needs this aggravation?

scam company needs removed from walmart.com

New Day Distributors sold an expensive Netgear refurbished modem/router as new which stopped working after 5 months. No response from the distributor in spite of several emails and voice messages. Disappointingly no help from Walmart either in holding this distributor accountable for committing gross misrepresentation/fraud on their website

Don't waste your time or money! They lied about my modem being new and sent it in a plain brown box instead. Shipping took forever. It was marked as shipped after a label was created but it just sat there for weeks. Can't believe Walmart continues to use them!

This is a terrible Walmart reseller. They took my money for something they obviously did not have and then create a shipping label after I contacted them so I could not cancel my order. It's been 30 days since I placed my order and everytime I contact them through Walmart the say the shipping is covid related I as its not a reason, but an excuse to keep my money for something they dont have. I would give them a 0 if it was an option.

I had order something before thanksgiving. They informed me that it would not be delivered until the 14th it never came but he did come a week later. When I went to the door this morning I open my package and found that the item I ordered in white came in black I didn’t order black why did they send me something that I did not order so I give this company less than a star! Even if I have to put down this one star it is worthless just so that you get this message

Wow, this was my first time ordering from Walmart and I did not realize that they were using resellers so I did not check their ratings. The product I ordered had not even been send to the USPS after 10 days so I called Walmart and had them issue a refund. DO NOT USE THIS RESELLER!

Just like everyone.. please read the reviews. Do not by from this third party seller. Will create a shipping label as soon as u pay. Then your order will sit there for 3 to 4 wks .. usps would say waiting for package. If I can give negative stars I would.

DO NOT BUY FROM THEM...they never send the product. Awful company and not sure why Walmart does business with them. Will not be ordering from Walmart online again bc of this.

These people are awful. Walmart was telling me my router was lost in the mail while they were saying it was on the way, despite what information I had. I can only believe they deliberately lied to me.

This is the worst company ever! I must say Walmart was very quick to act on my behalf and issued me a refund within 3 days of my complaint. I also advised Walmart that New Day Distributors was creating a very bad impression on Walmart themselves.

Horrible experience. I did not realize I had to check sellers feedback on another page! Anyway, product was a wifi modem and sold as new. It was used and already registered. I can't hook it up properly until Netgear gets back to me. Also, the shipping took over 2 weeks, and it was not near the holidays. I tried to cancel the order, but Walmart said it was already shipped, even though the status page said "Not Yet Shipped' for 10 days! Would give zero stars for lying about being a new product and selling it as new. Also, the shipping from this company is horrible.

Do not buy if this company is the seller. I ordered from Walmart.com. when the item was on sale. They sent the wrong item. I returned the item and requested they send the correct item. They then sent the same wrong item a second time and charged me for the higher non-sale price. The item was also shipped loose in a box without any protective packing. When I called customer service I had to explain the issue twice before the representative understood. He then put me on on hold to get more information. He never returned to the call. After waiting for 40 minutes the call ended with no help provided. I had to go to the local Walmart store to return the wrong item for a second time. Would rate zero stars if possible.

Why does Walmart do business with this merchant Consistently slow and has received multiple bad reviews #walmart

Purchased an Arlo camera through New Day Distributors on Walmart.com. The description on the item gave the impression the camera was brand new and not a refurbished item. When the camera arrived it was clearly refurbished. I requested a return from New Day Distributor in which they gave me the option to return to the store. I tried returning the item to a local Walmart store, with the store return receipt New Day Distributors provided me, and was told I could not return the item to a Walmart store. I contacted New Day Distributors multiple times for a new return label but they never responded to my requests. Avoid purchasing products from this seller.