Seller

Wombat Reserve

Rated 1.12 out of 5 (based on 52 customer reviews)

Based on 80 customer reviews Wombat Reserve is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.


Wombat Reserve cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Wombat Reserve. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Reviews

horrible job wifi not working at all so there is no way they went through this also did not say the cellular card was removed

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Be very wary of this seller. They would use misleading terms to sell used item as new. Customer support won't admit the error, argue endlessly and rudely hang-up.

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Bought Sales Order Id:  4992072051513 Item:   Apple MacBook Pro 13.3" MF839LL/A Early 2015 Silver - Intel Core i5-5257U 2.7GHz - 8GB RAM - 128GB SSD (Scratch and Dent) Computer defective as key board freezes. Wombat Reserve refused to help or stand behind their product. Only bought from them because of Walmart name.

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Bought a Macbook Air 13 1.8GHz 128 GB. Was advertised as having Catalina on it. Received it with High Sierra. Tried to upgrade but installation failed and no disk was offered to reboot on. Downloaded Catalina and created a USB bootdisk on another Macbook. Again installation failed an no internal disk visible. Called them and as I bought it through Walmart no remote support was given, had to return it through Walmart. Refund is initiated but has not arrived yet.

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Horrible refurbished phones do not buy from this seller. DO NOT BUY FROM WOMBAT RESERVE. Phone had a big scratch on front screen and cellular data would not work on phone. Zero stars.

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On August 10,2020 via walmart application online, I ordered the following from you: A Beats Solo3 Wireless On-Ear Headphones - Beats Club Collection - Club Yellow. I paid $158.67 . The reference number for my order was 4942066309155. I was expecting that the items will be complete as what it was written. But sad to know it was incomplete. There are lots missing such as: 1.Carrying case 2.Universal USB charging cable (USB-B) 3.Quick start guide 4.Warranty card and the headphone is not even new and not even on its original box “beats” Its like i am deceive as a buyer and it saddened me so much to trust a big amount to you as seller. I hope you will do something on this abd deliver the missing item or might as well replace the item with a new one and complete as soon as possible.

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I bought a iPhone through Walmart I was under the assumption that it was a 64 gb I later realized it was 16 GB I was wondering if I can just do an exchange. But from all the previous comments stating they try to exchange and got nothing back in return I think I’ll just be stuck with the 16 GB unless the exchange can be sent to me first then I’ll send it back but everything else was fine with the phone so idk I hope someone contacts me

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A giant reliable retailer like Walmart should’ve not allowed this people to sell on their website after all these negative reviews. Thanks you reviewers for saving my bucks

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So I ordered a 43 Inch Smart TV from this seller and it literally came in beat up, and poorly packaged, I sent it back and from the looks of the tracking number it's been delivered on Friday and I've yet to receive my refund, these people do not want me to take a trip to get my money because I don't mind traveling... Y'all got 5 days and I'm called the Better Business Bureau

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Still waiting on my 500$ from a week ago with no avail for my iphone.

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I ordered a MacBook Pro got it yesterday and it doesn’t come on. Thought it could’ve been issues with the charger so I went and bought a $90 apple charger from Best Buy & it still won’t come on. Contacted Walmart and the told me I have to wait 24-48 for Wombat Reserve to contact me.

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I’m still waiting for my money on a item I returned and it’s been almost a week I’m going to report them to corporate of Walmart because this is Unethical

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I ordered a MacBook Pro from this company through WISH 2weeks ago, afterwards I came in here to read all the Negatives reviews, went back to cancel my orders but they say I couldn’t cancel, I’ve been waiting on that order ever since with No tracking number nothing & there’s nobody to talk to, you can’t get hold of nobody, at this point I just want my money back, all other companies you’re allowed to cancel your order, but not this one. I know you guys are reading this. I NEED MY REFUND

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I ordered a MacBook 9 days ago, I haven’t heard anything yet not even a tracking number or anything but on reading all this negative reviews, please don’t even bother to send me the MacBook, I WANT MY MONEY BACK, I don’t want your service, this is SHAMEFUL

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I ogt a macbook pro.dont work had to hook it up to the charger just for it to work and I couldn't factory reset.and it .cuts off.returned it still havent gotten my money back yet its been 3 days so far. DO NOT BUY!!!!

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Received our iPad looks nice ..but we are unable to get into it because there is a password. I have called the 844 number and emailed CS but has been difficult getting a live person. Looks like I will just return it ..don’t want to make it a bigger hassle.

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Merci pour vos commentaire. J'avais l'intention d'acheter un robot aspirateur à 575$. Je vais aller ailleur. Merci encore.

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NEVER EVER AGAIN ORDERED A IPHONE 8 PLUS AND IT DONT EVEN WORK CANT USE IT WITH MY SIM CSRD

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Absolute WORST experience ever. Ordered an iMac plugged it in. Went to upgrade the OS and received SMART errors on the hard drive. This is a sign it is about to die.

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I bought a Mac from you guys and you sod me on the lock on to a school server. No one help the problem and y’all ain’t go slow to take my money but slow to help.

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Avoid this seller ok r you will regret and loose time from you life

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Worst place. Do not buy anything online from these people. They are crooks and con artist. I ordered a phone “acceptable condition”. From them and when I got it the screen was so glitchy and pixilated that it looks so used. They said their phones are “refurbished” which means someone certified looked over the phone and made sure it was good to use” they did not do this however or I wouldn’t have had to return. They got my package Monday and tell me they are going to hold my refund for 5 days until Friday. So They lies about the phone now wants to hold my money. Don’t do BUSINESS HERE, they suck

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Terrible customer service, sent a defective phone. Now out $100's of dollars

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VERY BAD SERVICE THE IPHONE NEVER CAME TWO WEEKS TO RECEIVE MY MONEY BACK

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I just ordered a iphone from here and now you guys are scaring me ughhhhhh

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Awful. Item was received damaged. I ordered an Apple watch as a gift and it had a huge scratch on the screen. The cord is from China (not authentic), and no original box. Extremely disappointed. I requested a refund but no response.

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Laptop stopped working after 2 weeks

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Thank you everyone for your reviews. I was going to order a Macbook but after reading these I am not now. I am sorry you all went through what you did but know that your experience and reviews are helping others.

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Sbaily. Negative -1000 *

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Just by reading all your reviews, I got an allergy on the tip of my finger for going up and down in my phone reading these comments.

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Bought a samsung watch and got a Chinese pencil sharpener. Scam.

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Do not buy from these people, the reviews are horrible but doesn’t even attest to how mad you’re going to be realizing you waited for a defective product 1/10

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Anch'io ringrazio per le vostre recensioni perché così non comprerò mai da questo venditore. Ho bisogno di uno IMac ma vado a cercare altrove. Walmart doveva cancellare questo venditore.

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Never buy from this seller... I bought 2 refurbished iPads from Walmart from this seller. I purchased them on March 8.... gave one to each of my 2 kids on Easter (4/5/21) and now one of them won’t charge at all... they’ve both been in otterbox cases since before I even gave to my kids now they’re saying they can’t help with anything so now I’m stuck with a broken iPad !! If I could leave 0 stars I would !!

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Ordered a 2016 refurb iPad Pro thru Walmart and so far it works well, however, it did show up turned on in the box with less than advertised “minimum battery %” and as I used it more post setup, I noticed a scratch in the screen that looks like dude just used safelite on it and I now I cannot unsee it. Not sure if I should expect more or not. First refurb I’ve bought.

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My watch was never shipped to my house , in fact the mail package was empty . I’m assuming someone stole my watch . Don’t order from 3rd party sellers . I haven’t even gotten my refund .

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Negative 100 stars. Im not buying. I saw these 0 star reviews going back to 2016 and was like uh huh. Anytime you have this many bad comments on a vendor and especially on walmart you know its Chin ese scammers. They never learn. I see their Modus Operandi all over these reviews. Reviews are everything. To the scammers: You better learn it, love it and live it or your just going to keep getting bad reviews which translate into loss of $$$.

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Beware of this buyer, they function under many different names and storefronts, and sell defective merchandise. Do no buy from them.! If the number is 844-637-1400 based out of Linden New Jersey, it is these people. Not only do they have multiple websites under different names, but also many different walmart accounts, ebay accounts, and amazon accounts. Examples are Cellular support, Kanga Supply, Koala Stash, Back in the Box, etc.

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That shit arrived fast af bro!!

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Did any of you purchase the protection plan?

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Contacted customer service and haven't heard back from them for over 3 + days, according to their auto reply they would get back to me on regular business hours, but this never happens! Lessons learned will not buy anything from this merchant, be warned!

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I purchased Galaxy Ear Buds from this seller. I purchased them on July 23, expected delivery on July 27. On July 27, it was supposedly out for delivery, but I never received it. Later that night, I get a notification that it is in transit to the sender. I was very confused by this and contacted them with my shipping number, yet no help. Also, they pretend to be Walmart Customer Support by using it as their signature to appear more trustworthy, but it clearly reads Wombat Reserve as the email sender. A day or two goes by and “Ennovi” contacts me saying that the package is still in transit to the warehouse and I would get my refund after it had arrived, however, I had reached out to FedEx and was informed that it had in fact been sent back. I was robbed of hard earned money from an unethical, incompetent, terrible third party. If I could give this makeshift dumpster fire a -100 star review, I would.

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Got a pair of Beats Solo Pro wireless headphones and the right earpiece quit working. When I called Apple they indicated the merchandise was never properly sold to any sellers, they only show mis-delivery which could indicate stolen property or a scam. Apple has no record of my serial number even having been sold and delivered. Even though I bought the headphones just over 3 months ago, Apple says I have no warranty. Terrible seller it seems.

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The very worst company you could buy from. Can not believe Walmart let’s them sell on their website. I sent back an item that they gave me the label for and it was the wrong address. It has been 12 days and they still have not received the return. I can only hope on day to receive my refund. JUST STAY AWAY FROM THIS SELLER.

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Me intentaro robar con mac book diciendo i9 cuando no la tenia, usan amazon para hacer estafas, pagas y luego te cancela pedido no como amazon permite este tipo fraudes debe ser complice de esta gente

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HORRIBLE! THEY SELL DEFECTIVE ITEMS.

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I purchase an iPad that stopped working in 90 days they refused to fix or refund all they kept saying it's last the 30 days. This is unacceptable being that this purchase isn't cheap ! How are uoi selling faulty merchandise ! I'm disappointed in Walmart in letting them sell on their website ! I'm not done until everyone knows nor to do business with them!

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Worst place to get something refurbish, i just buy a macbook pro and them never work, im waiting for more than a week t get my money back. im just giving 1 start i fell its more than waht the deserve. They have the worst service in the USA, never put your money here with these [email protected]#$ people

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run.. run far away run fast..... keep your money safe.....

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How absolutely ty we all get together and firm a lawsuit against this item for selling faulty items because I’m pissed.

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Ordered an Xbox from what I thought was Walmart only to find out it was from these guys.. AND shortly after I placed my order, my bank called with 7 fraud alerts. Timing is definitely suspect and I'm sure it was these guys not having adequate security or just an overall crappy company. So here I sit on vacation without a card.. awesome.

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Purchased a Samsung Galaxy Watch 4 from this seller. When I got it i went through the set up. Selected English (United States) then went to Select Region/Country and USA was nowhere to be found. It wasnt under America or North America there was only like 10 countries listed in the selection. Called them twice left a message. Finally talked to someone this morning and he tells me as long as I select English that it didnt matter what country I chose. He told me it wouldnt affect the functionality of the watch. Wished i wouldve read the reviews before purchasing this watch. I clearly cant use it here because its foreign. BUYER BEWARE.... Thankfully since I purchased through walmart.com I can take back to the store and get a full refund.

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