West End Toys

Rated 1 out of 5 (based on 3 customer reviews)

Based on 3 customer reviews West End Toys is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell LEGO, Funko, Star Wars, TY and Mattel products in Toys, Shop by Brand and Collectibles categories.

West End Toys contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting West End Toys. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact


Ordered a LEGO for my son and anticipated a longer wait due to COVID. The expected delivery was April 22nd, over two weeks which I felt was ok considering circumstances. I received an email it shipped on April 10th. It is now April 30th and the only status I can track is "delayed." I have tried contacting the seller, it stated a 24 hour business day response. Four days later and I have yet to receive a response. I ordered a toy from Target for my daughter on the same day I ordered the LEGO and received that about two weeks ago. I would not recommend this seller.

- written by  on

Wish I would have read their reviews before ordering. I needed an item for a gift during the corona virus and they were better than triple the listed priced for the item. They had two day shipping and I needed the item right away and figured I would pay the charge was better than triple the list price and just have it in time. Not only did I pay better than triple the list price the seller had the nerve to charge over $25 for 2nd day shipping. It was a Tuesday and I was promised delivery by Friday so I paid $65 including shipping for an tiem that retailed for $9.95 not only did I get screwd on the shipping and the item priced I still haven't received the item. I ordered on tuesday promised a thursday delivery and it's sunday and the item is still out of delivery. Even though they charged me better than double what the shipping should have been for 2nd day they shipped it regular USPS priroirty mail. Wasn't even shipped until Weds after 5 p.m. when I ordered on a Tuesday for Thrusday deliver. I got stuck going out during the Corona crisis to buy the item at a competitor for $10. And I requested on Thursday night a refund on the shipping charges figuring I would just use the puzzle myself with no response and Saturday, a day after I was to receive the item, asking the seller how to get a full rebate. Have heard nothing on either email. I'm going to just o just refuse the shipment when I finally receive it and contest the charge with am ex. Not only does the seller gauge their customers on prices by charging triple the list price they also gauge the customers by charing them better than double in shipping charges and don't even use the shipping method you pay for. AVOIDS this seller. I'm planning on filing a bbb and attorney general complaint against them

- written by  on

Should be banned from Wal-Mart. Trying to sell items at3-5 times their normal retail price.

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