TokTokBox.COM

Got in contact with there customer service through Walmart. Person was extremely rude and even asked if I had any common sense. Walmart should not do business with this company.

Horrible. Ordered on Monday- 2-day shipping. Delivery date kept changing. Never received package. Will never order through Wal-Mart again.

Horrible for returns. Never again..

I have tried several times to contact this company since April and I contacted them again and they were very RUDE letting me know that it has been several months but I have contacted and they pretty much said too bad No REFUND I will also be Submitting a BBB Complaint. I don't even think they deserve a Star I am very Unhappy they are basically stealing from me

Extremely rude also asked if I had common sense and refused a refund on a product I never received

Horrible customer service. Person was rude and should not be allowed to sell on Walmart.com

TERRIBLE !!!! BEWARE They will send you harassing emails ..I have reported them to Walmart.... Do Not Buy From Them.... Awful people and fraudulent products and then they harass you!!! Beware!

Terrible, terrible to deal with! I tried explaining my problem but they would not listen. They don't even deserve one star.

Terrible! Charge you and don’t send product! They are thieves!

They advertise one item and then send a different. When you contact them for a refund they cuss you out and call you a Fraud. Pathetic customer service. 0 stars

They will not contact you unless they want to belittle you. After arguing with them I sent them pictures of THEIR mistake and they say and I quote Oh that’s an old picture! Admitting your wrong and still so rude. AND, WHY do you have 1 number to contact only? It must be somebody’s cell phone because when you look up the 1 number they have it doesn’t even come up on Google as a business. 240-293-0350?? How can you even sell on Wal-Mart with horrible customer service and a cell phone? Don’t buy from this company. There are So many more with reputable customer service and a phone number that’s listed as a real business.

Product was not the size, number, or authentic. Very disappointed and last time to order from toktokbox. Would leave 0 stars!

My experience with this company is completely different than the other 2 I see here. Not only did the product arrive quicker than promised, the bottles were taped to prevent leaking. I've ordered this product several times before from different sellers on Walmart.com and Amazon, and at least one of the bottles leaked. Thank you for the good service; I will seek you out again as this is something I use everyday.

I have emailed the company 3 times and haven’t heard back about my return and haven’t received my money back.. I am submittting bbb complaint tomorrow.

Shipping Label Created, package never ship out. terrible customer service, won't give you refund. Don't buy from this seller. TokTokBox, K & K Beauty. I just realized a lot buyer have the same problem.

Add me to the list of customers ripped off. No product, no recourse. Why are they permitted to falsely represent products and companies? One star ONLY to get comment posted!

I purchased Nioxin System 4 cleaner @Scalp Therapy @ 44.99 ordered from Walmart who bought from you/ TokTokBox/ Basically a third party, ! Bottom line here, Nioxin wants nothing to do with third party distributors- Wal-Mart is advertising they indeed have the product/ they are shipping under your name with Wal-Mart typed after it- I’m from the transportation industry I understand how this is done, my hair began falling out in patches and unfortunately no one is taking responsibility for it. I want to be reimbursed for the product I bought please: Please respond to my e mail! 516-796-0414