Skytech USA LLC.

My vga card stopped after one week of use on a re-furbished computer. Three calls to service, two emails....no response wahtsoever....would never buy anythignform this company...if Skytech reads these...I'm still waiting!

While the computers were good, despite the fact all the CD/DVD drives for the 12 we ordered have stopped working, their support is just horrible. I was called a liar about returning the computers (which I didn't), and was told they needed confirmation none of them were returned. I gave them all the proof they needed as well as a rep tell them I was not refunded for the computers. All I wanted was a warranty replacement for the CD/DVD drives. Not the computers. I was told if they got confirmation they could help me. After I gave it to them they then told me they were refusing to help. They do NOT honor their warranty agreements, and they're all incredibly rude. One woman I spoke with hung up on me because she kept reading back my email wrong. The support tech also hung up on me after i asked "So before you said if I got you confirmation you could help me, but now you're saying you can't or won't?" to which he replied "Nope" and hung up. If you ever have an issue don't expect to get help and if you have something in the same order and returned it they will claim you're lying (even if the price difference is WAY off).

This seller is horrible!!! Sells defective systems and won't return, fix, or refund. Don't trust them to do the right thing. Not an honorable seller. Research them online reviews are horrible!!!

Buyer beware! Ordered a machine from SKYTECH USA LLC because they had a high rating on Amazon. It was shipped in a box with holes in it with a few small pieces of foam. The box did not appear to be dropped or crushed but the tower was dented. Due to the denting, the ports did't align properly in the back and 2 of the USB ports don't work at all. Product comes with an external wifi adapter. Contacted Skytech who took a while to reply. They suggested I send back the entire machine and they would ship me a new one. Given how the first one was shipped, it felt like too much of a gamble to try for a new machine. I told them instead that I felt a partial refund would be more appropriate (the machine itself does work). They initially offered $20 which wouldn't even cover a new shell, let alone replacing the hardware. I counter offered $45 which I still felt was pretty low. They agreed at first but then a few days later said they couldn't authorize that "high" of a refund. I ended up having to escalate the issue through Amazon in order to get the refund they agreed to. I would definitely NOT recommend Skytech. They are very shady, don't seem to know theirs or Amazon's policies and you have to repeat yourself often when explaining your issues.

you are about the slowest company I have ever seen thanks for making Christmas so fucking fantastic