Seller

OJCommerce

Rated 1 out of 5 (based on 9 customer reviews)

Based on 9 customer reviews OJCommerce is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.


OJCommerce cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting OJCommerce. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Reviews

Do not waste your money!! Its a scam you will not get what you pay for.

- written by  on

Avoid purchasing from OJCommerce if you are not certain you'll love the product. Return process is terrible. You get a automatic email reply, try calling and be prepated to wait 15 minutes only to be told leave a message. They do not assist with the logistics of the return, nor cover the cost for return. You are literally on your own! The cost savings on the purchase is eaten up with return shipping costs & your time getting the product to/from a shipping carrier.

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Terrible seller, do not buy from. Advertised 2 pairs of Woodlore Cedar shoe trees for $40.00 but only shipped one. When I complained they said they were only sold as 1 pair. This is nonsense as they sell on the Woodlore site for $24.99 per pair. Avoid these scammers.

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Won’t allow returns to Walmart stores, despite selling on Walmart.com. Charges a 20% restocking fee on unopened returns. Not happy with this purchase at all.

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Terrible customer service! Sold me an item at one price and then canceled my order and raised the price. Refuses to honor the original price.

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Terrible seller! The return process feels like scam. .They sold me an item with free shipping but the return cost and handling is on the customer no matter how much I explained to them that the product is poorly made and caused me lower back pain for days!!! I couldn't return the item because the price of the item is around $35 and shipping return cost is $100 which is on me. Not only that they will send you two emails at the same time which makes you think if two people are handling the same return. They also will open a return ticket for you then they close it within two days if you didn't email them the tracking number for the return even though you have 10 days for them to get the product.

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Horrible return policies. Will never buy from this clown company again. Had to request a refund from Walmart. 0 Stars.

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Struggling to get them to get the return process going..Been back and forth on the phone with them and yet no shipping return label has been sent..I have no idea where to send it..They keep saying they need 48 hours to let me know if they or I am paying for the return..After all they advertised the item as gray when in reality it's taupe..

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The worst company I have ever bought from online. I purchased a coffee table that did not have the right parts and didn't match the photos. It didn't match the measurements that they had on the website either. The return policy was horrible and they made it very difficult for me even though it was their mistake. I ended up losing money after having to donate the table to goodwill since they required me to ship it in the original box back to get a full refund. I recycled the cardboard box. I strongly advise against buying from this company. I'm actually really surprised that Walmart allows them to sell on their website. DO NOT BUY FROM OJ COMMERCE. It will look great in a photo but the products will be of poor quality and more than likely not the same product that they advertise.

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