Seller

Novashion

Rated 1 out of 5 (based on 60 customer reviews)

Based on 275 customer reviews Novashion is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2018.


Novashion cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Novashion. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Reviews

Of I called my experience with this company false advertising that would be kind, I think it's more like FRAUD! I ordered a product called princess castle play tent with carry bag. I received a tiny string of cheesy battery operated lights (no batteries) if I saw these lights in the dollar store in would take a pass because they're not worth a dollar. Buyer BEWARE. This does not reflect very well in walmart

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Crap coming direct from China

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Sent me several emails asking if I would accept a defective product instead of getting a full refund. Garbage seller.

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Don’t order anything from here put stuff on sale don’t tell you all the parts aren’t there I’ve ordered it twice and the same thing parts missing and no instructions and you have trouble getting a refund and Walmart doesn’t care I’m go to my bank and dispute the purchase they have $70.00 of my money fo a faucet

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Your shipping charge is ridicules! A bike rake tote and shipping $4,500 to $56,700 what a joke haha funny ,get real about shipping or go away.

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Wish I had seen these reviews prior to ordering via Walmart.com. I ordered an item from them a couple of weeks ago, was supposed to arrive earlier this week, and it hasn't even been received by USPS. Walmart really needs to be on top of allowing sellers like this on their platform.

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Would not ever buy from these assholes again! Ordered a realistic looking doll for my daughter or so I thought.. it came and everything looked fine until getting the doll out of the package. One arm of the doll looks like it was cut off with a knife. The hair on the dolls head feels like pubic hair and when you touch it, it falls out. I was on the phone most of the day with this company and Walmart with no help from any of them. Tried to get info to return the doll and was told by the company it wasn’t worth it . That I needed to wait for the email 24-48 hours to send them photos. But they weren’t going to pay for shipping as it wasn’t worth it. Not even my child wants to play with this. Looks like something from a horror movie! Do not buy from these people! They should be removed from Walmart.com .!

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Wheres my order been 2 weeks still not even shipped but you ran my card before shipping. Again still not shipped .Why!!!!

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0 stars!!!!!! Worst products and customer service! Products are made poorly and don’t fit together. Good luck getting a refund. Hope you like jumping through hoops. DONT WAST YOUR TIME

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TOTAL SCAM. Will not accept returns. Offer you pennies on the dollar....like $2 for my $15 purchase. Said it takes too long to return & is too costly, so I was better off with the $2. They SENT the original purchase to me in 5 days so they are just fabricating information in an attempt to keep the money I paid them. As a Marketer for Walmart, the only charges for return are to be applied to electronics and a few other limited items. Some of their products might be ok but the operations of the company itself are illegal. I imagine if they are dropped by Target, they will try to get back in under another company name because of they seem to be making a lot of money by circumventing the rules.

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Unfortunately I ate the bait too. I ordered Item name: http://www.walmart.com/ip/Bath-Shower-Curtains-Waterproof-Bathroom-Set-Fabric-Curtain-Hooks-With-Without-3pcs-Toilet-Cover-M. It was shipped incomplete with the shower curtain and hooks missing. Got a petty reply when complained, trying to convince me that I did not interpret correctly. Never will order again, Negative stars

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DO NOT Purchase anything from Them fucking garbage federal gov look in that fucking store i pay $40 00 FOR A BEDSPRED WORT ABUT $10.00 WHAT A JOKE

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BEWARE...they sent some asian crimper that burned our hands. no customer service, they should be shut down. 1 star is way to many for them.

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The worst third party company I've ever had to deal with Walmart never again will I purchase anything from a Walmart third party company also I'm canceling my Walmart credit card because of this horrible horrible issue they sent the wrong merchandise and expect me to pay for it I'm not doing it and all they want to credit me is $15 for something that cost 150 they're out of their mind

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Pieces of shit assholes. Sent us something that was different than advertised and will only offer $3 refund for the $20 item. Why does Wal-Mart allow this to happen??

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Horrible customer service. Not timely in responding to complaint. Plastic box was broken. They wanted a picture, never offered to replace.

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I ordered glass letter and butterfly art for the wall. They were sent in an unpadded envelope and were all broken. I have been trying to figure out how to return it and get back my money and I have had no luck getting any information whatsoever. I’m about to just take photos and dispute the charges with my bank. I wish I could give a zero rating.

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Worst place to order from ! Sent me my package with missing parts ! Ask me to send a picture of what I received I sent the pictures and they never contacted me back nor could I get in contact with them ! DO NOT ORDER from these people completely waste of your money ! I wish i would of came to the reviews first !

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Scammers!! I ordered a window button cap for my car and recieved a freaking toy bus! No one answers the phone or return my calls. I wish I could rate them negative 5 stars

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I ordered a weighted vest that Novashion sold on walmat.com! It listed in the description that weights were included. When I contacted the company they told me weights are optional and there is no point in arguing I wasn't getting the weights sent to me!! This is clearly false advertisement! I called Walmart and they will be reporting false advertisement on them. Hopefully walmart will not use them as a third party seller anymore. Great way to ruin someone's Xmas present when that's the only thing they asked for..

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They will not even answer me. I am stuck with a car seat-cover that doesn’t even resemble a seat cover. It has no way of fitting a car seat. Total Scam and why wont walmart take back??? Another scam from China.

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Im glad i read reviews here..i was just about to purchase a l shaped pc desk!!!...sounds like a nightmare ordering from this place! YIKES im outta here!

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I ordered a playpen for my granddaughter for Christmas, never received it at all, i have email them every since Dec 17th, and still nothing i dont know what to do. I just wish someone get back to me soon.

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I bought a portable DVD player for my son for Christmas and stopped working the next day. How can I contact these people so I can get my money back

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Have not received my order that I orders since Nov. 23! I’ve emailed them and fedex and nothing! Finally gave up! It still says it’s Ohio. Wish I would’ve read the reviews. Walmart should NOT having them selling on there website. I DO NOT recommend Novashion.

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This company should go out of business instead of honoring customer purchases or solving problems. Complaints have been filed to the Arkansas Attorney General due to Walmart's activity, the FTC, and other federal agencies. ONE IS WAY TOO HIGH.

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Buyers beware! This company is a scam. Do not order anything from them. I ordered an Abs machine that was a total low quality product. Their website indicates it can handle 300lbs, but when I received the product and assembled it, look like something for kids to workout on. I tried to returned this machine and they just gave me the run around for 10 days. I threatened to sue and complain to Walmart when they told me to keep the product and they refund me 80% of my money. I am still waiting for the money to this day.

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Glad I read the reviews was just fixing to order a moon lamp but after reading reviews is just another rip off GLAD I read them

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I wish I could give NO stars. Total bullshit. Scam. I ordered a large wooden plant stand and received a white metal over the toilet shelving unit. I had Walmart contact them twice and both times I was promised to receive the correct one. Never ever did.

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What a fake ass company! Walmart should be ashamed of themselves for letting them continue to rip people off! I ordered a 2-man rubber raft, and received a mesh, drawstring laundry bag on wheels.

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THIS MESSAGE IS FOR WMTSELLERS.COM. I am interested in purchasing your domain name of wmtsellers.com. Please contact me at [email protected] Thanks, George

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I ordered strut for my car. It was shipped in a thin black plastic bag. It was ripped open and I only received one strut instead of two. And the delivery took 5 days instead of two days.

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I ordered a water cooled fan for the car and it is APS do not waste your money

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I don't usually go by reviews but was going to order a kids swimming pool for pickup at Walmart and then noticed I would have to pay the shipping for the company to ship it to Walmart and then go and pick it up. Thanks for the reviews as clearly this company has a terrible reputation

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I will never buy anything from them again. I just wish I would have seen their rating before buying something. I would give them 0 stars if it would let me

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Been trying to return a unusable treadmill for almost a month. All I need is a shipping label to return it. They keep offering me lower money than the full refund instead of me shipping it back because they say "shipping is expensive". I will NEVER buy anything from them again. Really wish I could give 0 stars.

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I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN! WALMART IS NO HELP TO GETTING ME IN TOUCH WITH NOVASHION! I PURCHASED A WATER FOUNTAIN AND HAD IT LESS THAN A YEAR AND IT DOESN'T WORK. NO ONE ANSWERS EMAILS, OR CALLS. TOTALLY DONE!

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ordered 3 cushions, 3 colors. received only 1 today, can i find out what happened to other 2

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I bought a grill put it together and the grill is bent. Took it back to Walmart they said I have to return to the seller. Will NEVER buy anything off WalMart website again

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Ordered a child's camera, charged it up...won't turn on...it's cheap plastic also, took to Walmart because it says on the order can take it there to get refund...they won't take it back, said it has to be sent back to the company. I emailed the company and they want a video or pictures of the problem....can't take a picture of it not coming on.....deserves 0 stars!!

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Purchased a 5 in 1 rotary hair clipper set. Was supposed to arrive June 11 2021 which is today. Called FedEx today and was told the package left California. Fraudsters

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Purchased an accent table on line that I was going to have to assemble, yet there were no direction provided, , only pictures, and the pictures did not match the hardware provided; therefore, the cabinet cannot be assembled. Seriously, Walmart?! Why soil your name by associating yourself with this company? Negative Rating

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I ordered a tv stand which I paid over $200. For when I got it it was so tiny and looked very cheap. I tried to take it back to Walmart to return it but they said I would have to go through the company so I contacted them and they tried to offer me not even half of what I paid to just keep it stating It would cost to much to return. I TOLD them idc I still want to return it and they stopped responding to me. THEY ARE SCAMS DO NOT ORDER FROM THEM.!!

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Horrible. I wanted to return purchase and because it “is a hassle to return on the sellers part” you want me to pay to return it. Offer me $35 to keep the item and when I finally agreed, you stopped answering my emails. I will Never order from Walmart or this company in my life. I WANT MY MONEY BACK AND A RESPONSE PLEASE!

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I ordered a car cover. And I went to return it to walmart because it said I could return it to Walmart. Got there and they told me that it was sold through a third party company. I would have to go through them. Which is bullshit. I need my money back. People don't have money to give away. I will never order shit else from this place. Ridiculous how they fuck people out they money.

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Shame on wal-mart for allowing this to continue, I recently purchased a plant stand of solid pine on wheels i was sent a stand of carbonized wood not on wheels that couldnt even be put together because the holes do not line up for the screws I give this a zero rating and recommend wal-mart stop using them!!

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I’m glad I read these reviews. Am having problems with another Walmart scam vendor. Now I read the reviews before I order. I’ll pass on this outfit

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This company is not worth 1 star. !!! I purchased an item from them originally date to receive it was 09/15/2021 and it is now 09/21 and the new date is 09/24 and I had to purchase another item to do the planned trip and now this bad company won’t issue a refund or any type of compensation until I receive the item and return it to them and when they receive it they will issue a refund !! The customer service person was reading a logistic reply and would not even listen and was totally a waste of time !! DO NOT ORDER ANYTHING FROM THEM

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Do not purchase anything from this company. They do not respond if the item does not work and Walmart store does not accept the return.

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Fraud -- as many others have explained, they will not refund your money or accept a return, despite violating their policy and Walmart's. Their company description is fraud as well. Walmart is ultimately responsible for allowing this to continue under their brand. Protect yourself -- report Walmart and Novashion to the FTC, the BBB, and leave a review on their website to combat their good reviews, which are obviously aid for or auto-generated.

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Ordered and received a shelf that I wouldn't have even purchased from dollar tree. It is a complete piece of shit that I will be throwing in the trash along with the money I spent on it. What a scam!

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I wish there could be zero rating or even a negative one! I bought Aluminum Alloy Manual Juicer Hand Juice Squeezer Fruit Juicer Extractor through Walmart online. The juicer was sold and shipped by Novashion. They packed it to the plastic bag only and, of course , the package came torn in multiple places and the juicer came completely destroyed, crushed! The return policy states that it could be returned to any Walmart store. I tried to return the item in 2 Walmarts and they refused to accept it as a 3rd party item suggesting to get a shipping label and send it back by mail. The trick is that it is not possible to get a shipping label anywhere! Avoid to buy anything sold by Novashion - this company is a scam. Walmart should stop dealing with such companies.

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This place is a scam. Walmart needs to take responsibility for the product which does not work. This is second purchase of this item and still electronics are defective. Walmart or Walmart.com must take the reigns and accept defective products as if purchased in the store. There is no disclaimer on the walmart.com web site advising the purchaser that walmart won't take care of issues with the vendor. Disgraceful.

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I have reported Novashion to the Better Business Bureau. This company sells defective products and should never be in business. I will never purchase anything from them again. Their "customer service" is laughable. Walmart should be ashamed if selling their products. I have posted this information on Facebook! I wish I could give a zero rating.

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Ordered a shag rug.IT is thin as paper tried to retrurn to Walmart they were no help.Sent an email to the company no response.They are scammers.

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Walmart should be ashamed for using this 3rd party seller. Novashion sends merchandise that is not even similar to the items pictured online! I bought a showerhead that was supposed to be "luxury" and the item I received looked very cheap and far from "luxury" anything! Walmart, stop using Novashion!

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I wish I had relized when I ordered through Walmart.com that it actually Was Novafashion I will never order through them again the product looks different even as the picture on the Box im trying to return and get a refund at the second call they told me they would refund me $16 out if the $25, and I can keep the items. But I never got the refund.

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Defective product, Novashion refuses to offer refund or replacement and blames Walmart instead. Liars and thieves. Doesn’t matter if you email them or speak to the Indian woman on the phone, they’ll deflect, lie, cheat, steal, and repeat the same script over and over.

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I ordered a 5 and 1 head shaver and the shaver works Fine. The manual suggest changing the Blade every 6 months. What the manual doesn't tell you is where or how to purchase the replacement blade. Called the company and they sent me an email advising me to search their store. They have NO STORE and NO Website. This company is total garbage!

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Company doesn't care about customer satisfaction or in my case child safety. I ordered a playpen for my infant daughter which came in damaged. A part of it was torn which could lead to her getting injured. I contacted the company to just replace the damaged part and they refused. They told me to sew it up myself and except a $15 refund which isn't close to what I paid. I expressed my concerns about child safety and that the fabric is torn in a way that sewing it would not hold. They stated that sending me their product again would be too time-consuming for them and they strongly suggest I patch it up and take the refund. I strongly suggest you don't buy from this company unless you want to take the chance of getting stuck with a damaged product.

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