MOONLIGHT INC
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Based on 4 customer reviews MOONLIGHT INC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2020. They sell YangMing, SHININGVIBE, HOMEFLA, TINKLE WELL and DANCING DASIY products in Home, Health and Clothing, Shoes & Accessories categories.
MOONLIGHT INC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting MOONLIGHT INC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Reviews
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I've tried numerous times to find out where my order is. Walmart contact the seller but I never hear back. I think their a scam. I'm calling Walmart today to cancel and get my money refunded.
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- written by JoAnn on
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Terrible. Ordered a week ago. Shipping still shows pending even though my delivery date is in 2 days. Contacted seller through Walmart over 24 hours ago and still no response
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- written by Chris on
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Do not use these people. They call and get your package held at the last stop because they want their payment to clear first!!! SCAM!!
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- written by John on
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I recently purchased a office chair from this seller via Walmart.com. I have to admit (maybe because they are in partnership with Walmart.com) my order was quickly processed, it was delivered before its estimated delivery date, and it was so easy to assemble. Luckily I chose to not purchase extended warranty because just 40 days from it being delivered...the gas lift on the chair has become defective. I am gradually sinking in my chair. It is absolutely annoying I researched for an investment for a long term use office chair, now that most are working from home. The product manual includes information about a one-year limited warranty with the provided program. The warranty company/program is unreachable. I contacted them at both phone numbers that are immediately directed to a mailbox that's FULL, so you can't even leave a message. I went on that warranty website to file a request/claim, no response! I emailed their provided email information...not even an automated email reply. I went back to my order details to contact the seller directly...oddly enough their contact information is not provided. I had to google search the seller information that is associated with Walmart.com so I can send a request to discuss my issue with them. Luckily, Walmart.com has issued a confirmation that my message has been sent directly to the seller and that I should expect a response within 48 hours. No wonder their return policy and window is only within 30 days. It is just unfortunate about this result and the inability to easily make contact with the seller after all the raving reviews. The more information I dig into their products and other reviews...it does seem like this seller is a scam artist. I am hopeful that my issue will resolve into a full refund. Fingers crossed!
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- written by Kay on