Seller

Joybuy

Rated 1.05 out of 5 (based on 105 customer reviews)

Based on 208 customer reviews Joybuy is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.


Joybuy cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Reviews

Joybuy sent the wrong items, gave me the wrong return instructions making my return impossible and then refused to help me after the return window closed. They asked me to send VIDEOS (creepy!) in order to process my return and then wouldn’t let me return the items!

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Do NOT purcase from this company. The sizes of the clothing is not correct and they will not return the item. THEY SUCK!!!

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OMG! I wish I had seen all these comments prior to placing my order. I knew I was purchasing a wireless mouse from a Walmart 3rd party seller, however, I trusted Walmart to have trustworthy people on there site. I was wrong. Joybuy said the mouse would be delivered December 6th, then it changed to December 13th. I cancelled the order right away even though it was in the "shipped'' stage. Walmart refunded my card the $5.99 within hours of cancelling.

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I ordered a camouflage ps3 controller and it was supposed to have been shipped on November 28th but usps has not received it. The item never left Jamaica new York. What is the problem.

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Hello yes. One day my mom had ordered a mouse from them for me (months ago). After a while she checked the tracking thing and it was in Los Angeles. She HAD to wait for it for like months or something just to realize that it wasn't coming. She emailed them multiple times in a row. They refused refunds. finally she got them to say they were gonna give her money back but they never did! Do not buy from this company. It is a scam, it is also garbage. I don't understand why Walmart keeps them on here.

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I ordered 2 camouflage shirts size 2 x ON DATE 10/20 AND I HAVENT GOT THEM WHTS HAPPENING ?

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Refuse to refund money. Cloths are way too small and cheaply made. If possible would give them a zero.

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Waited six months for my order and still nothing. The tracking link hasn't worked and now Joybuy refuses my refund. Shame on these ripoffs!

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Requested cancellation 9 minutes after placing order and they still didn’t cancel.

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Do not buy from this place not a good shipper still haven't received my package

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This guy is a fraud. I wonder why Walmart doesn't kick them out.

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I ordered a WiFi booster it came on the day it was supposed to but the plug was for EU and not the U.S. so not going to order anything else

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Scam!!! I purchased a FULL SIZE child slide through Wal-Mart sold by Joybuy.... Somehow from this seller distribution center to my home the package shrunk to only 8oz. I am greatly disappointed!!! And of course when I try to look up the product again on Wal-Mart it is no longer able to be viewed. The company isn’t offering any refund due false statements about there product. In no way is this Wal-Mart issue or problem but they may want to stop selling ANYTHING from Joybuy... I wish I give this horrible company a negative star rating

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Do not buy from them! They scam people outof money! They either ship a cheap object that is not what their PAYING customers buy or they just don't send it at all! Depends on their mood for the day!!!! Scammers!!!!! Stay Away from this company and do not get scammed!!!! THEY GETZERO STARS FROM ME!! They force your to give them 1 star! How pathetic!!

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Shame on Walmart for supporting this so called company "Joybuy". I bought yoga pants. They looked great on picture to advertise them, but CHEAP quality, see through thin material! Try getting any information to return them, good luck! Called Walmart HELP CENTER, gives me a phone number and tells ME to call them! Really? Waste of my money, I'm not happy at all. I'm not done with WALMART, I will pursue until I get my money back! BUY AMERICAN! I didnt realize when I purchased the pants that this company JOYBUY was in CHINA! SHAME, SHAME, SHAME on Walmart for dealing with this company. I'm done with Walmart shopping also, my entire family not shopping Walmart anymore either! Sue Boring-Columbia, TN

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I bought a car air diffuser thru walmart that doesn't work in white I paid 14 but because walmart can't find it under my account I have to trash this price of crap from China and loose my money

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this company is a scam ordered wide mouth mason jar stand 4 piece for sprouting seed never recieved that order instean they send me a little dice toy never ordered a toy no use for it still waiting for responds from them they are ripping people off spend $21.79 dollers for a little toy i want my money back I'm never order from this company again shame on Walmart scam scam buyers beware i would not trust this company.

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Dont waste your money or time with this company. Delivery takes at least 2months and if you need to return anything they will not accept it. They will try to use the date you purchased the product In order to say that it has over exceeded the 35 day return policy . They are a fucken joke.

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Ordered shoes, STILL waiting! Supposedly "Just shipped" on May 3rd. What month are we in now? September 22nd. Supposedly in Encino all this time. NO response from ANYONE. I agree with others, this is a scam company.

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I purchased a tent but it was not delivered, company would not refund me my money. Purchased through walmart, hoping Walmart gives me a refund.

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Please read the reviews before you purchase a product from them. I also thought that buying from Walmart would not have this issue but here I am stuck with a $13 pair of virtual reality glasses when I ordered a $50 pair of smart glasses. Walmart has been nice so far but I feel like I have not gotten anywhere in the refund process yet. Immediately called Walmart upon receiving the wrong product and they said to wait 48 hours for an email from them. No email after 48 hours and Walmart again said to wait another 48 hours as an "escalation". Very frustrating process. AVOID JOYBUY!

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Don't buy from them they will send you the wrong item from Walmart market and then have you to send them all of the tracking information and still won't make things right have they mess up! I was trying to purchase a blanket for a friend who lost family due to covid-19 it was her Christmas gift.. They told the Walmart association that they would make it right and once I purchased it they would sell it to me at the same price I brought it for. They didn't notify Walmart that they would be contacting me via email after I sent everything they ask for including pictures of the item they sent went back to the postal service and had them to print out the tracking and documents and they came up with another liar saying it wasn't the right tracking. I have been in contact with Walmart about this matter and hopefully this will result in them not being able to sell on in the market! I will be posting this review any and everywhere I can!

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I too was taken by Joybuy, I haven't received my order, Ordered from Walmart.com as a guest. No conformation number so I cant track or have any way of proof other than where it was taken out of my account. Wont be ordering from eigher again. Wouldn't even give a 1 rating had to to submit comments

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this seller is non responsive and did not ship the items that were paid for. please have them removed from walmarts website. joybuy is a zero rating and tried to cheat this customer.

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Only received one of my items of six. And tracking number posted items as delivered. Calling Walmart to see what my next step should be and suggest they no longer include this site as a third party seller. Pissed.

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I ordered something on November 30th and am still waiting. I doubt I will ever get it. I want a refund but doubt I will get that either. Didn't even want to give one star.

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Wanting for cycling shoes cover

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Not even good enough to give it a star. Items sat in distribution center in Jamaica NY for 12 days from Dec 6-18. Was supposed to have December 15. Called Walmart.com and they got it moving. Given another delivery date of December 22. Made it to my post office December 22. Was not delivered so I checked status. It was shipped to another post office several hours away? Called Walmart.com on 12/23. Took the guy several minutes to figure out what was going on. Now they say it will be her tomorrow 12/24. The items were Xmas shirts and will be returned when I get them.

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Rip off! Ordered delayed, then tracking number lo longer available. No response to emails. Done with China Walmart. Why do I have to give it a star? There should be a negative to choose

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I placed an order with JoyBuy on December 5 2020 and was told my item would be received on December 16th. I called and was told there was a issue with the label on yesterday then an email saying that the item was in my area, only to be told this morning the day before Christmas my item was lost. Needless to say I will never order from this company again. The run around is ridiculous. If I could give a zero I would have.

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ordered a shelving unit for my kitchen, 3 weeks later it went to Illinois instead of Pa where I live, what a dumb ass, called Walmart and they are going to issue a refund and send out a new order from Walmart and NOT JOYBUY free of charge, it says on the order live in PA not IL. Never again will I buy from them, disgusting terrible company, should be closed down! This does not even deserve a star

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I waited on my order for 11 days before they decided to cancel my order. Ridiculous!!

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ZERO stars! What a terrible seller! How do they manage to stay on Walmart.com??

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Don’t order ANYTHING FROM JOYBUY!!! You’ve been warned.

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Worst company! I also can not believe Walmart does business with this company!

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I will never ever order from Walmart again. This is a horrible seller.

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HORRIBLE!!!! MISLEADING MERCHANDISE DESCRIPTION AND THEN THEY WOULD NOT PAY FOR YOUR RETURN SHIPPING. VERY UNFORTUNATE EXPERIENCE!!

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They sent me a broken gane and they are not reaponding to emails when I ask about returning. When you call the phone hangs up on you!! This is a terrible company and I would not recommend shopping with them at all#

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Placed an order on dec 24, they were quick to process and take my money, but I never got even a confirmation email or tracking. I had to contact specifically for that and they played dumb about it. When i noticed the tracking details hadn't changed since they took my money, I decided to opt in for text updates. I try to be understanding bc of covid, but it has been sitting in OH(??) for two weeks not even trying to ship it to me! Miracuslously after I opted in for text updates it shipped out the next day! What a coincidence!!

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I ordered a gasoline engine kit for my bike and they shipped it to the wrong address so ups sent it back to them now I can't seem to get what I paid for or get a refund for it this company sucks ass I can't believe that Walmart does business with a fucked up company like Joybuy

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Will never order again.

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The return policy with this Joybuy company is horrible. No customer service. The item is broken when I received. THEY SUCK!!!

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I ordered something in the first of December and it's been sitting in Jamaica, NY since. Wish I had read reviews and bought from someplace else. Never again.

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placed order for xmas kitchen mats on dec 3 now jan 5 2021 and still no mats what a company where are they ???????

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The return policy with this Joybuy company is horrible. The return label did not download no matter how many times I attempted to download it. So, I am stuck with this shirt that does not fit. I would give -1 stars but that is not available. So, I will give a 1-star so others can be warned about this company.

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I will not make a purchase through this company again. I was a little frustrated that the order was placed in December and promised delivery by the 24th, than by the 30th and now arrived on the 4th. However, the reason will not be purchasing again is the lack of care for customers purchase and package. I ordered to game controllers, which were in off the shelve boxes and then placed in a bag and shipped to me. One box was opened and the other had holes in it. Thats just really sad. Pitiful service.

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AVOID this company!!! Purchased a Christmas wreath...2 1/2wks later STILL sitting in Jamaica, NY...Now hoping for refund with today being New Year's Eve... clearly the wreath isn't needed! Wish, I would have seen these reviews previously!!!!

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Why should i pay to get an answer about my order

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Avoid this seller like the plague. A real one, not COVID. This seller wants their money and not to make things right. They don't give two turtle sh*ts if you hav broken s*it that doesn't work. They want their money and they won't work with you to resolve their own BS. Zero stars, just don't do it man, pay a little more from someone that will behave as a seller should.

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I agree with all the other one star ratings (should be 0 star). It would be nice if Walmart would get off their a** and do something about this seller. But, they get their money, why should they care. Still waiting to hear something (sent 3 emails, guess what you get from buying from China, wish they would of said they were in China, I would not of bought from this useless seller).

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Buyers beware do not buy from this Company, still waiting on my item which was never delivered. No response from Joybuy customer service. Wish I could give zero stars, Walmart needs to stop this company from using their Marketplace. Beware they are in China and don't give two craps once they have your money.

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I purchased a Phototherapy Comb from them. It quit vibrating after less than three months. I did not realize they would not help me with getting another one. I feel that they could have sent me a new one, they refused.

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Purchased a2 women's blazers as Christmas gifts. They were awful - sizing completely off and quality was very poor. Tried to return items to Walmart but was told I had to deal directly with Joybuy. I followed instructions and received an email today telling me I "missed the window" and my purchase was not eligible for return. BUYER BEWARE! Terrible company. I am surprised Walmart continues to do business with them

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I ordered an item through Walmart website. The delivery date was given to me AFTER purchasing and the delivery date was too long so I immediately started the cancel process...got an email from Walmart website that someone would get back to me in 48 hours. Instead I got a confirmation my order was shipped. I selected the refund option and had to select fed ex option and the terms were they would give me a label via Q code when I go to ship the item which won’t be here for me to return for a month...where is the q code? Now I’m going to be stuck with an item i no longer want and my money not returned. DO NOT BUY FROM THIS MERCHANT!

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I wish I had read the Joybuy ratings (1's) before ordering the Willstar Inflatable Stress Punching Tower Bag sold by Joybuy for WMT.COM on 2/15. It is supposedly being shipped by PNEUMATEK, LLC and might(?) arrive 3/4 or 3/5? Had I read the lousy ratings on Joybuy I would have looked for a better Walmart seller. I no longer want this item. I spend around $1,300 per month at WMT.COM (for around the last 8 years) and may consider quitting WMT for better companies (E.G. Target, Staples, L.L. Bean, etc.). I will NEVER even look at anything for sale by Joybuy, again. I'll be tossing out this garbage if it arrives - no loss. (I'd give them a zero star if I could. They should have one in their star rating system!!

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They suck. That's why they have 1 star. One would think Walmart would choose their partners more wisely. They take THREE WEEKS to get a label. Then they lose it. Then Walmart gives you a refund. Next time you see something on the Walmart website, just skip it. It isn't coming.

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A rating of ONE STAR is way too much. I have bought over one hundred items on the internet. no one else has even come close to the ineptness of these shisters. Joybuy is no joy. Anyone thinking about dealing with these gangsters better think again and save yourself the trouble. I bought from them through walmart. I called walmart customer service and complained about joybuy. Probably wont do any good. Been almost a month with no resolution. Read the other reviews. BUYER BEWARE, you have been warned.

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I ordered a bathtub shower chair. I got a package of Glow in the Dark moon and stars instead. I contacted Walmart who said Joybuy would get back to me within 48 hours. Just got email from Walmart that my money was refunded. Joybuy should have a negative star rating.

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NEVER! Use this sorry chinese supposedly business. They refuse to refund a shirt that is THEIR idea of size. They don't get the fact that they make products in china based on their PIGMY sizes not AMERICAN SIZES!! They are total scam artists and need to be closed down . DO NOT BUY THEIR CHINESE CLUTTER!! Not even deserve a one star they are thieves?

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I ordered a throw. The photo had it on a full-size bed. It arrived the size of a hand towel and the hem was unfinished. I tried to return it. They first said the would refund me. Then they sent a second email telling me they can’t refund me due to system errors and that they were sorry. I’m shocked Walmart allows their products on their site.

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shit

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Purchased a child's motorized vehicle through Walmart.com app on my phone - not realizing I wasn't purchasing truly from Walmart. Then gave the gift as a birthday present to our grandson several weeks later. When they opened it, the product wouldn't work. We tried to return to Walmart, and learned we only had 30 days to return through this seller. Even if the product is defective, they do not stand by their product past 30 days. I requested a replacement part, or asked where I could order a replacement part. They indicated they had responded to me already and no other responses would be provided. The customer service doesn't deserve a 1 star.

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THIS MESSAGE IS FOR WMTSELLERS.COM. I am interested in purchasing your domain name of wmtsellers.com. Please contact me at [email protected] Thanks, George

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I got my order and was so excited. It was a XXL cover up. It was so small it had to be a size 0. I checked the label and it did say XXL. No information in the package, just the garment in a zip lock type bag with a sticker on it. No card to tell them why I wanted to return it. I could not find a return address on the package or online. When I went online to find out how to return the item it says "5. 30-day unconditional return does not apply to clothes, shoes and hats that have the warranty card missing or the security labels and tags tampered with." I had no kind of card or tags come with it. Save yourself - Don't buy from this company!!!

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I ordered a blouse from a Walmart.com ad on Facebook, not realizing it wasn’t actually Walmart. I ordered an XXL, but when it came, it was more like a medium. I took it to my local Walmart, they took the blouse, but they said any refund would have to come from the original seller: Joybuy. I got a receipt and a tracking number. I was told the refund would take up to 2 weeks. After reading the reviews I found here, I wonder if I will ever see that refund, though.

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I’ve read your market place sellers standards.....evidently they are all lies. I could send you a copy if you’ve never read it . Go to Walmart Marketplace Sellers.....”seller help” at the bottom of the page. Obviously, it’s just for show.

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I ordered a wast bin for my car through Walmart. I received order confirmation with tracking number and date of April 13 to receive. About the 20th I called Walmart because tracking said it was still in Jamaica NY. They were right on it and issued me a refund and told me to enjoy it for free if it arrives. I received the item today a month after ordering and was shocked when I opened it and found a small plastic hanging bin that I could buy at dollar store instead of nice bin with a lid and black for my car interior . I can't believe Walmart still does business with JoyBuy especially after reading these reviews 0 stars for JOYBUY

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I bought a canopy from them it was broke in 2 days it was junk and then didn't want to refund me they would not accept the product back they are horrible DO NOT BUY FROM JOYBUY it was not a joy!! I can't believe Walmart has them on their site!! They make walmart look bad i have to give a 1 star because i have to leave 1 or else i would pick a No star! I talked to walmart.com they are fully refunding me after pictures and videos of my product!!!!!

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ordered mask March 13,2021 today is April 14, 2021 over a month no sign of order, not information on tracking site other then order in Jamicia N Y on 3-16 cant get any information or satisfaction about my order! Did I just lose my order & money?

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Call FTC because obviously, these reviews fall on deaf ears.

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If could give 0 stars I would. Every time O order from here it rake almost a month for my item(s) to get to me and half the time its the wrong color or size that you order. They refuse to give refunds and usually offer you 1/4 or the price you paid then when you decline they'll offer a little bit more BUT never the entire amount you paid and when you refuse they just stop responding to your emails. Why does Wlamrr allow companies like this to sell on their website

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Do NOT buy from Joybuy. I purchased something over 3 months ago and still have not received it. They have my order in “transit” status so Walmart won’t let me cancel the order

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You are nothing but liars that jerk people around so you can rip people off!! I will never buy from Walmart again due to crappy people like you!! You have no business selling online items. You give a specific date of delivery then mess around with the delivery date then lie about it so you can make sell with your junk items!! Screw you and your customer service! Buyer be ware!

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DO NOT ORDER ANYTHING FROM JOYBUY!!! This place is terrible! I ordered some pink shoes for my granddaughter and they sent me white. I accepted that, but I also ordered TWO kitty cat hand fans and they sent me ONE "do rag". A "do rag" has NOTHING to do with kitty cat hand fans! I love Walmart and cannot believe that they allow this shoddy business to be a third party seller with them. I CALLED WALMART CUSTOMER SERVICE AND THEY (WALMART THEMSELVES) REFUNDED MY MONEY. THANK YOU WALMART, BUT AVOID JOYBUY AT ALL COSTS!!!

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I ordered a number of items from this seller. After several days they canceled all of my orders. I haven’t gotten a refund back yet but hope it gets to me eventually...

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This is a Terrible place don’t buy anything from them. I still haven’t received my order and I’m super mad I’d rate them 0 stars if I could

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I purchased an item from Walmart, not knowing it was from JoyBuy. After 3 weeks of not recving my item, I requested a refund. The price was the thing that reeled me in. Walmart did refund my money but it takes up to ten days to get a refund. Bottom line: read all the reviews, it’s a reason this company gets 1 out of 5 stars. Item never arrived but I have a feeling that if it had, I would be sending it back for sizing or misrepresentation. Trust me, it is not a joy to buy from JoyBuy!,

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I have tried for two days to cancel an order. The seller nor Walmart have be helpful. I am done! This makes you chose at least one star. I actually give them no stars.

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This company is a joke!!! Their women's sizes are, at most, a small preteen size. Not good quality either. I had them sent to my daughter in another state and Walmart wouldn't let her return them with the original cc. Nonsense! She had my order info! So she shipped them to me which was more wasted money so when when we tried to return them again Joybuy wouldn't let us. Begging us to keep them and they'll give us a 20% coupon. What an insult!! I'm very frustrated!! Zero stars if it would let me!!!

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I ordered a skirt 15 days ago. According to tracking, the only thing done is that a label has been created. Would have never order had I read these reviews.

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Never received item had to choose 1 star they deserve 0 it has been months and the order status says still in route really this place is a crock of shi#

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Not good ! not working after 6 months !!!!!

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I would give them zero stars... I order a product from Joybuy,.. and had a expected date of 2 weeks... For my surprise it came in 3 days... I was super happy, just to find out they sent me a completely wrong product. Tried to get a replacement with for my original order. Through emails they requested photos of what i had received... Well after a week....they promised me a refund... They said it may take up to 10 days... So, my money now will be tied for 3 days since ordered, +7 days waiting for a decision, + 10 days to get the refund. THAT'S 3 WEEKS WITHOUT MY MONEY. Unacceptable. I BLAME IT ON WALMART FIR NOT GETTING RID OF A SUCH SHITTY COMPANY. NEVER HAD THIS PROBLEM WITH AMAZON.

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Everyone join me by filing complaint with FTC. An the California attorney general office.

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I bought a wreath and paid for it online from Joybuy, but never received my order. I will never buy anything from them again.

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Never deal with this company, complete scam. Walmart should remove them from their site.

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Terrible company to deal with! Return policies are very poor, as is customer service. I am surprised that Walmart deals with them!

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The worst ever I wouldn't advise anyone to shop here don't know Walmart even do business with this company

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Not only does it say delivered to an individual days before and ask u wait 2 days before asking for a refund. I bought 2 xmas shirts that were so pretty. They finally came returned one, asked them to cancel my other and of course they refunded my money. Arrives days later. Get email from Joybuy asking about it and told them I would check when I go to work. Yes delivered. I brought the first one back to Walmart, no problems other than waiting at least a half hour. I figured I'd do the same with second. Walmart doesnt know what to do after waiting more than a half hour. Bring it back home wrote to Joybuy telling them address to pickup. Recieved note to follow return directions. I follow return directions and it won't give me any postage or bars as it's already been refunded. I'm done wasting my time. You have the address you sent it to either send a barcode or come to that address. I wouldnt use it for a dust rag, never felt anything like it. Walmart please quit outsourcing your sales. You're bringing your economical items that you get more than your money's worth to this junk. Also you're so understaffed like everyone, not much you can do about that but possibly rethink your customer service dept. Possibly stay in the retail store division and out of banking. Nobody having a problem wants to stand in long line while people are sending wire transfers. At least have separate lines.

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Please don't buy anything from this fraudulent company. This horrible company is just out to sell mediocre products at very expensive prices. They are thieves, please boycott this company!

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Ordered 6 life size skeletons for decoration. What I got was skeletons 8 inches tall. Total rip off, false advertising. Will never use Walmart. Com again

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Shipping orders from China and only providing usps tracking number from when it arrives in America and marking orders as delayed trying to conceal the fact that they are coming from China and taking two weeks or longer

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HORRIBLE COMPANY!!!BUYER BEWARE! WALMART SHOULD EXCLUDE THEM FROM THEIR SITE!!!!

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I ordered a robovacuum and got a piece of plastic Walmart you are representing a company that is not honest

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This was broken and scratched in my mailbox. It didn't work. It didn't come with a back to hold in the batteries and where the batteries go it was busted so I had to tape the batteries in to try to test to see if it even worked, you know the voice. And even with the tape the batteries kept falling out. This was literally not what is described in the description it is awful and I would not recommend it.

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Joy buy sent me an incomplete product. They offer to give me $10 to solve the issue. That was a joke. I had no idea if the product even worked and they made it seem like I was in the wrong. Will not recommend this seller giving them 1 star because I don’t have the option of zero or negative.

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Sham on walmart for dealing with joybuy !!!

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Typical Chinese junk scam company. You order, they ship you some junk worth a few cents, just so the package shows delivered, and they charge you. I called Walmart, and they told me the company had "some 5 star reviews, as well as some one star ones" all I see are scam reports. C'mon, Walmart, get rid of them!

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WORST COMPANY EVER. DO NOT BUY IF IT SAYS JOYBUY

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Don't buy from this company. They do not even rate 1 star, their return policy sucks. Go some place else for your item!!

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I ordered an inflatable costume for my son, and have had nothing but headache. I did not once receive accurate tracking info for my order, I ordered it 10/16, delivery for 10/25, and it didn’t ship until 10/25. I tried to contact JoyBuy Express, and received no response from them, even after waiting the 48 hours, I contacted Walmart.com 3 times only to hear 3 different explanations about the status of my order. First time, it shipped and the info hasn’t been updated will be there on time, 2nd time it shipped on the date it was supposed to be delivered but guaranteed it would be here by the 27th, 3rd time the tracking information I had did not seem to be for my order. No movement on the info and they told me it was lost. This is the 3rd time this has happened when ordering from Walmart.com, and all I can say is if you are going to use 3rd party shippers, make sure they are reputable because they are dragging Walmart’s already muddled name through more mud. If I could give this a 0 star I would. Terrible!!!!

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Would not replace defective ps4 controller that will not hold a charge. Do not purchase from this company!

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I would give this company less than zero. I ordered an item from Walmart. What I received was not what was pictured. WALMART REFUSED TO HELP ME. I had to do everything with JoyBuy myself. They were extremely uncooperative. They asked for my order number MULTIPLE TIMES. I sent it MULTIPLE times. They asked for pictures MULTIPLE TIMES. I sent them MULTIPLE TIMES. Then they said they would not help me if I did not send a picture of the plastic envelope. The envelope had been shrink-wrapped over the item. There was no other bag or packaging. I had to very carefully cut the bag off and then threw it away since it could not be reused. Oh. It gets worse. They have contacted me many, many times via Walmart. I have asked them to stop contacting me. They refused. I had Walmart ask them to stop contacting me. They continued. I have escalated this to the top of Walmart. I am so angry. Walmart tells me to block them. I tried but they are contacting me via a Walmart relay and it won't block. This company is the worst.

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I bought 5 clothing items. Every single one was made of an odd synthetic material. None of them had any shape - they were just neck and armholes and draped, even though each one was supposed to be a different style. In addition, each one said to size up and I used the accompanying size chart, but everything was 2 sizes too small. I tried to return them and they didn't want them back so told me to keep them. I ended up donating them all. All are cheaply made Chinese-manufactured. Do not buy!!!!

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They were extremely fast my order came early and in one peice Thanks to joybuy

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