FRESH DROPLETS

The worst ever! I got an Oribe spray from Sears.com that was sold by Fresh droplets - the spray doesnt work and its been close to 3 weeks that i have been trying to return and get a refund but there’s been no resolution!

Such a horrible service.. the product I ordered came opened and tampered..would never recommend this to anyone ..such terrible place to order anything .. don’t spend any money on them .. ZERO star ..

False advertisements!!!

Won’t order from this company again! I ordered 2 bottles of shampoo (plastic bottles) which they shipped in a Fed Ex bag rather than a box. During shipping, I’m assuming the bag was dropped because the cap was broken on the shampoo when I open it and it leaked out all over both bottles. Quite the mess! I emailed the company and they had the nerve to ask me how much shampoo was remaining in the bottle so they could prorate a credit. I know times are tough right now but are you kidding me??

I messaged them about an item that says it was delivered by FedEx but never was received. They responded to me telling me I need to take it up with FedEx. FedEx naturally replaced their entire customer support team with a computer that offers no help. Tried calling them and it goes to voicemail with a full inbox. At the end of the day this reseller is completely incompetent and will not resolve any mistakes made by them or their partners.

Purchased from this Seller via Walmart.com and they short-shipped Olaplex products to me. I ordered two of this item: Olaplex ($56 Value) Olaplex No. 4 and No. 5 Shampoo and Conditioner Set, 8.5oz and they shipped one set plus just the shampoo from the second set. After repeated conversation, they refused to ship the Shampoo leaving me without the conditioner and a loss of $27.50+ shipping out of my pocket. During challenges of Covid and making choices for purchase, I would not recommend this supplier. Not sure why Walmart continues to work with Vendors that take money out of the consumer's pocket. This is a reflection on Walmart and the Vendor's validity.

Hello, I am a brand owner and saw these posts. DO NOT, under any circumstances, purchase authentic brands you love from 3rd party sellers like these. Check the brand website first to understand where they are selling their products and purchase according to those instructions. Avoid the mistakes made in these reviews. Adhere to brand guidelines. Thank you!

Placed an order. It was not received at our home. They refuse to replace it.

Be careful of 3rd party marketplaces on purchases via Walmart.com. Fresh Droplets (fantastic name if you’re in the fertilizer business) doesn’t seem to pay much attention to their images and/or product descriptions. Received an incorrect item and they refused to replace or refund. Amateur operation.

Product not same as I ordered from cosmetic store

Fresh droplets is a scam. Please don't use them. The product they shipped wasn't even close to what I ordered. Don't waste your time with them.

I only give them one star because 0 stars were not an option. This place is a scam. They send out defective items (mine was mousse that was half empty with a spout from a completely other brand) and refuse to exchange for a new rather than damaged-out product or to issue a refund. DON'T WASTE YOUR MONEY!!