Seller

ElectroCell

Rated 1.8 out of 5 (based on 19 customer reviews)

Based on 19 customer reviews ElectroCell is rated 1.8 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Apple, Sonicare, Beats by Dr. Dre, Shark and Razer products in Shop by Brand, Electronics and Seasonal categories.


ElectroCell contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting ElectroCell. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Reviews

Received defective item that was poorly packaged likely not in an original manufacturers box but appeared new. After use for a short time it failed and was returned within a few days of receipt. Then they reached out to me insisting I was to return them a NEW item as this item was USED. I contacted the manufacturer and found out they are not an authorized retailer for that company. It would appear based on other reviews they may send defective or fraudulent merchandise regularly.

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SCAM 3rd party from walmart. Stay far away. Some one place Fraudulent order, i got the notification on my phone via text alerts and wont cancle or return the order.

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I ordered Switch controllers from Walmart and Electrocell was providing them. The order tracks as delivered but WAS NOT. I reached out to ElectroCell and was told twice that once it is shown as delivered they take no responsibility for my order. So I paid $100 to not receive any product. PLEASE BEWARE THAT IF YOU ORDER FROM THEM YOU MAY NOT RECEIVE ANY PRODUCT AND THEY WILL SAY THEY ARE NOT RESPONSIBLE. I’m only giving them one star because I cannot choose ZERO STARS.

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Ordered beats wireless earbuds that do not even turn on, tried to contact seller through Walmart.com where they were ordered and continually get “sorry there was a problem” when the message is attempted to be sent. Can’t even contact seller to try to get my $100 back. Crappy company and I can’t believe Walmart supports a company like this!

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Ordered a mouse keyboard combo. When I received it the buttons stuck and it didn't work properly. They refused to accept the return and refund it; Theyt instructed me to go through the manufacturer. Will NEVER order from them again.

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$20 restocking fee and they charge $35 to return an item that weighs less than 8 ounces. Joke.

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Unauthorized/Fraudulent purchase made to this account!!!!

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Great prices great customer service and fast shipping.

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Fraudulent order twice!!! Done spoke to Fraud department at my bank as well as Walmart.com and the authorities. Your company is scum!

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Item arrived on time as expected

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Fraudulent order!!!!

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Fradulent order. Contacted customer service about return, no follow up.

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Fraudulent order and 75 other profiles were created in my name to different websites right after this order was placed.

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Fraudulent order.

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Grate customer service . Great prices

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Fraudulent order

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Grate customer service . Great prices

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prices are to high

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Definitely a scam. First they place a fraudulent order, several times. Then they pretend to ship and send an email saying "delivered." Their tracking number is not recognized by FedEx. The order, shipment and refusal to resolve is all PART OF THE SCAM. They told me to call the police. Please bombard Walmart with complaints.

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