Dteck Inc
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Based on 5 customer reviews Dteck Inc is rated 1.8 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Dteck Inc cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Dteck Inc. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Reviews
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I accidentally bought the wrong case and this company won't send me a label to ship it back and get a full refund. They are very unreasonable and they take a long time to respond to your email. Their way of fixing it is either I pay to send it back and then they give me a full refund or I keep it and they give me a partial refund. I have never had this many problems with returning something that doesn't work. This was supposed to be part of my sons Xmas present but not thanks to this company he won't have one by Xmas I'm so sad.
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- written by Gina on
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The cover is fine, the magnet doesn't always hold and the tip is always falling off the stylus! I have been trying to reach your company since the end of July. Why is it so hard to find an email or a phone number. I didn't and really don't want to leave a bad review over a stylus. Can you help me out with one where the tip will stay on?
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- written by John A Kevern on
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I love the looks of my new case ordered from Walmart. I have a suggestion for you in regard to manufacturing. When I select to read horizontally, I cannot use the prop feature of my case. It is up side down. If you could please place the holes for the buttons, charger etc at both ends it would make your item even better. I cut holes in the other end so I could use it horizontal. If you want to really please me, send me another one when you re-manufacture it with holes at both ends. MY CASE: Dteck Smart Case For All-New Kindle Paperwhite (10th Generation, 2018 Release),Premium Lightweight PU Leather Cover with Auto Sleep/Wake for Amazon Kindle Paperwhite E-Reader,Rose Butterfly
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- written by Paula on
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They advertised the wrong case would fit a Samsung notebook. Now this company won't send me a label to ship it back and get a full refund. They are very unreasonable and they take a long time to respond to your email. Their way of fixing it is either I pay to send it back and then they give me a full refund or I keep it and they give me a partial refund. I have never had this many problems with returning something that doesn't work. Very unreliable company, Wal-Mart should not be using this vendor. AVOID THIS COMPANY.
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- written by John L on
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Sent the wrong item, incompetent employees when they actually communicate with you
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- written by Peter J Nasypany Jr on